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Netflix Throttling
Friday Fishwrap has an interesting commentary on Netflix policy of "throttling" DVD shipments to people who are heavy users in favor of first-time or light users of their service. Interesting; I agree that it sucks, but I can kind of see the light users point of view, too. If you wanted to get a DVD occassionally and can only get crap because some people turn around so many, you'd also be pretty peeved.
March 12, 2006, 5:32 PM | « Previous | Next »
Keywords: movies, netflix, customer service
Comments
1 On Tue, Mar 14, 2006, mike said:
I can see both sides of the argument too. I'm probably one of the people who would get throttled, but I rent alot more old titles than I do New Releases. You'd think that they could work something out that didn't put power watchers at the back of the line for every new release though.